Decision details

Metrolink Service Performance

Decision Maker: Greater Manchester Transport Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

  1. That the report be noted.
  2. That the Sub-Committee be advised that the Unite union had confirmed that Metrolink drivers, when balloted, had voted in favour of industrial action in a dispute over pay.
  3. That it be noted that KeolisAmey would continue to work towards an agreement with Unite to prevent strike action on 25 and 26 September, 10 and 24 October, and mitigate any subsequent impact on services to passengers which coincided with a number of significant events in GM.
  4. That TfGM officers would continue to work closely with KAM on contingency provision for the proposed days of industrial action along with measures across the transport network with other providers to mitigate, where possible, the impact on passengers and provide specific communication.
  5. That the detail in relation to two safety incidents which had occurred since the publication of the report in Audenshaw and at Exchange Tram stop be noted and Members be advised that formal investigations had been initiated.
  6. That Members be advised that work was ongoing with the TravelSafe Partnership, GMP and Local Authorities to tackle increased reports of Anti-Social Behaviour and assaults across the Metrolink network.
  7. That it be confirmed that TfGM had received a formal request at the last meeting of Greater Manchester Transport Committee (GMTC), from Councillor Phil Burke for all Metrolink staff to have access to body cameras as a result of increased assaults to staff. This would be considered and reviewed in conjunction with KeolisAmey and further feedback would be provided to all relevant parties.
  8. That the comments from Members regarding crime, ASB and intimidation be noted on the Oldham/Rochdale and East Didsbury line and an increase in operations to combat incidents be requested for the safety of passengers. 
  9. That a further update on matters relating to crime and Anti-Social Behaviour along with details of ongoing targeted work and next steps be reported to the next GMTC meeting.
  10. That a breakdown of patronage across the network on a line-by-line basis be included in future updates to the Sub-Committee.

 

Publication date: 17/09/2021

Date of decision: 17/09/2021

Decided at meeting: 17/09/2021 - Greater Manchester Transport Committee

Accompanying Documents: