Decision details

1.            That the level of ambition and proposals being put forward as part of Greater Manchester’s Bus Service Improvement Plan be endorsed.

2.            That the publication and submission to Government of the Bus Service Improvement Plan be approved.

3.            That the development of the Customer Charter be undertaken with representatives from all user and non-user groups to ensure that all qualitative aspects of customer experience can be included.

4.            That in developing the Customer Charter, a minimum level of service for all communities in Greater Manchester be considered as a fundamental element of the offer.