Decision details

Bus Operator Update

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


  1. That the verbal updates presented by bus operators be noted, especially in relation to the uncertainties regarding the Bus Recovery Grant post April 2022, increase of anti-social behaviour incidents, supply chain delays for parts such as glass windows, the challenge of 112 days’ notice for proposed service changes, the impact to service levels as a result of driver shortages and the increasing levels of congestion resulting in significant variations on journey times.
  2. That it be noted that on average bus operators were now undertaking 97% of pre-covid mileage and recording patronage levels of 82% compared to pre-covid levels.
  3. That it be noted that operators reported retrofitting and fleet upgrading activity was on target, to ensure all vehicles were Euro 6 compliant as per the requirements for the Clean Air Zone by May 2022.
  4. That Members of the Committee be urged to write to the relevant decision maker whether that be the Chair of the Transport Committee and Mayor or Greater Manchester regarding significant issues and where appropriate, propose a formal motion to their own Local Authority for further support.
  5. That bus operators be invited to share details of travel incentives or promotions with the Chair of the Committee so these can be shared with Members and promoted further via their networks.
  6. That it be noted that TravelSafe events would be taking place in Media City (2 December) and Wigan (8 December) should any Member or transport operator wish to be engaged.
  7. That all operators be invited to submit their process for reporting/dealing with anti-social behaviour incidents (via One Bus) to the Chair of the GM Transport Committee to review with colleagues at GMP and TfGM.


Publication date: 23/11/2021

Date of decision: 19/11/2021

Decided at meeting: 19/11/2021 - Greater Manchester Transport Committee