Decision details

Mitigating the impact of Digital Telephone Switch over in Greater Manchester

Decision Maker: Greater Manchester Combined Authority

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


1.    That the timeline for the switchover be noted and it be ensured that all public sector organisations were undertaking appropriate steps to upgrade or mitigate.


2.    That a review to evaluate the risks and impacts (financial and operational) to Greater Manchester public sector organisations and business community be supported.


3.    That an industry led conference to increase awareness of the digital telephone switchover to businesses, public sector and residents in Greater Manchester be encouraged.


4.    That Government be pressed to undertake a national campaign working with industry to highlight the change for UK residents and SMEs.


5.    That the implications of the change for the digitally excluded be highlighted to the Secretary of State for Digital, Culture, Media & Sport by Councillor Eamonn O’Brien and it be ensured that action is taken by the Government working with industry to support vulnerable people most impacted by the change.


6.      That an update on progress be submitted to a future meeting of the GMCA

Publication date: 01/08/2022

Date of decision: 29/07/2022

Decided at meeting: 29/07/2022 - Greater Manchester Combined Authority

Accompanying Documents: