Decision details

Contract Award for the GM Restricted Eligibility Support Service

Decision Maker: Treasurer GMCA

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Preventing and relieving Homelessness is a Mayoral and national government priority.

The service will support individuals who are at risk of, or facing homelessness, and who face additional barriers related to their immigration status that prevent them from moving on. It will thus help to reduce the number of rough sleepers in Greater Manchester and prevent them from returning to the streets. This will also increase move on from ABEN allowing further individuals to access support.


To enter into a contract for the Greater Manchester Restricted Eligibility Support Service, 1 April 2023 to 30 March 2024, with the option to extend for a further 12 months.

The service will provide person-centred and joined-up support and advice to non-UK nationals with restricted or undetermined eligibility for public funds in Greater Manchester who are facing, or at risk of, homelessness. Providers will also work with GMCA to facilitate system change, supporting the improvement of mainstream homelessness provision for people with restricted eligibility and contribute to GMCA’s policy change priorities.

The Service has been procured across Two Lots: Lot 1: Immigration and Legal Advice and Lot 2: Practical Support, Advice and Co-production.

The contracts will be awarded to Greater Manchester Immigration Aid Unit (Lot 1) and The Booth Centre (Lot 2), as per the contract award report.

The 10-day standstill period will lapse midnight on 13/2/23.

Publication date: 03/02/2023

Date of decision: 03/02/2023

Effective from: 10/02/2023