Decision details

Metrolink Service Performance

Decision Maker: Greater Manchester Transport Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

1.      That the report be noted.

2.      That it be noted that services over Christmas had been finalised but remain under review as the country emerges from lockdown.

3.      That it be noted that significant maintenance and renewal works are planned for 2021 as per the annual programme and would be detailed for presentation to the Committee once the full scope and customer impact is known.

4.      That further detail on the decision-making process regarding the continued suspension of wi-fi access on Metrolink be provided to Councillor Howard Sykes (Oldham).

5.      That a report on the rationale on the suspension of provision of wi-fi access on Metrolink be presented at the next meeting of the Committee.

6.      That further detail regarding the number of enforcement actions taken for non-compliance of face coverings on the Metrolink be obtained from the Travel Safe Partnership and provided to Councillor Richard Gold (Bury).

7.      That compliance of face covering data be provided by line and time in future reports to inform more targeted enforcement action and ultimately encourage public confidence to return to the network.

8.      That support and appreciation of the Committee for the recent Travel Safe Partnership enforcement programme be noted.

9.      That it be noted that safety measures to deter tram surfing, including proposals to introduce infra-red technology and a publicity campaign were being investigated.

10.  That the presentation provided by Guillaume Chanussot, Managing Director, KeolisAmey Metrolink be circulated to Members of the Committee.

11.  That work undertaken to ensure the safety of passengers and staff across Metrolink to further encourage patronage be acknowledged. 

12.  That frequency, demand and capacity planning to ensure social distancing can be adhered to on the tram network be further addressed during recovery, further supported by the deployment of twenty-seven new trams.

13.  That it be noted that safety of passengers was the priority and frequent speciality cleaning of trams takes place.

 

Publication date: 24/11/2020

Date of decision: 20/11/2020

Decided at meeting: 20/11/2020 - Greater Manchester Transport Committee

Accompanying Documents: