Decision details

ESF Skills for Growth Commissioning – Reskill & Upskill for the Digital Industry contract award

Decision Maker: Chief Executive Officer GMCA & TfGM

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


GMCA have run a competitive process and Serco’s submission scored highest after evaluation.

2 submissions were received and were sent to a full evaluation panel. Both submissions were checked by GMCA’s Information Governance Team and were found to be acceptable. The finances of the bidding companies were also checked, along with the safeguarding policies submitted.

The Invitation to Tender comprised of 3 parts, covering (75%) Quality, (15%) Social Value and (10%) Price.

The Successful provider’s scores were deemed acceptable and comprehensive throughout their submission and offered the most economically advantageous tender overall. Serco scored higher than the unsuccessful bidder in most questions, and the evaluation panel were particularly impressed with their responses concerning their track record and quality, their mobilisation and implementation plan, their performance management and monitoring, and their social value response.

Following the moderation, Serco were invited to a clarification meeting to allow the panel to understand some additional details around their payment and delivery models. Following this meeting, the panel were satisfied that the moderation scores were accurate, and Serco should be awarded the ESF Skills for Growth Commissioning – Reskill & Upskill for the Digital Industry contract.


Following a competitive procurement process using GMCA’s Education Work and Skills Flexible Procurement System, GMCA wishes to award a £4m contract to Serco Ltd. This is part of the Skills for Growth programme and focuses on Reskill & Upskill for the Digital Industry.

Delivery is expected to start no later than end of October 2021, enrolments must finish by end of March 2023, and all contract activity and support must conclude by the end of September 2023. Exceptional performance may result in discussions around extension option being implemented.

Publication date: 01/10/2021

Date of decision: 01/10/2021