Issue details

The HMICFRS Victim Services Assessment report, published in December 2020, described GMP’s service to victims of crime as ‘a serious cause of concern.’ In response, GMP initiated a comprehensive plan to support and intensify ongoing improvement activity, including resource and time-consuming Quality Assurance checks of all reported incidents. The implementation of Criminal Investigation Teams (desk-based investigators) across Districts, resourced through agency staff at an annual cost of £4.5million, allowed the desk-based investigation of low-risk crimes with no named offenders, away from response policing teams. Whilst this surge activity has delivered some key benefits, including much improved crime recording oversight, as identified by the more recent 2022 PEEL Inspection, the Force continued to receive inadequate gradings, including how the Force investigates crime.

This subsequent Crime Futures project has set out the intention to establish a new operating model for crime recording, investigation and finalisation across GMP. It is proposed that a centralised Crime Management Unit is formed to replace the existing District based model.