Issue details

PCC DN - Copy-writing of web content for GM Victims Service website

The redesigned GM Victims Services website will offer a hub of fundamental information such as crime type and likely victim impact descriptors as well as contact details, signposting, and guidance on referral pathways to victims of crime in Greater Manchester. The website is referred to by partner organisations and links into victims’ services such as those provided for sexual violence and domestic abuse.

As part of the digital transformation of victim services, we have reviewed the content on the GM Victims Website and developed new pages to update the relevant information for victims of crime.

As this exercise has been undertaken by a collection of individuals, it is felt that the content needs to go through a process of independent review and amendment to develop a sense of overall coherent narrative style.

This copy-write review stage will also ensure that writing styles are appropriate, language is clear, concise, avoids jargon, abbreviations, and unnecessary terminology.

We have scoped whether this copy-write exercise could be undertaken internally by our communications team, however there is insufficient capacity to deliver this, and therefore it has been recommended to commission this exercise.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 08/07/2024

Decision due: 28 Jun 2024 by Director for Police, Crime, Criminal Justice and Fire

Contact: Lisa Lees Email:


Background papers