Issue details

Microsoft is one of the key components of GMP’s technology estate, including user licences, SQL server licences and Azure cloud consumption. Microsoft do not contract directly for licences, Instead this is contracted through a Large Account Reseller (LAR) which in GMP’s case is Phoenix. However, Microsoft do not contract support through its resellers, but only deal direct. Due to GMP’s reliance on Microsoft products, it is a critical support contract for GMP.

We are recommending a 3 year contract over the normal annual contract with Microsoft as it gives us some cost certainty going forward and provides a saving of £35K per annum over a one year contract.